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  What is MP3?
 


MP3 stands for MPEG-1 layer 3 that means Motion Pictures Expert Group 1 Layer 3.
MP3 is a encoded wave file, it has sound quality nearly the same as audio CDs,
but the size of the file is much smaller than the CD format.
The size of a MP3 file comparing to a wave file is about 1:10,
but the sound quality is around 95% of the wave(.WAV) file.

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  How do I download an MP3 file?
 


Before you make a purchase, it is required that you open an account with the Christ Embassy Digital Media Store.
For every MP3 order you make on the Christ Embassy Digital Media Store, you receive a mail confirming your MP3 order purchase(s) and download link(s) to download your MP3 order(s).
On mouse click of the download link(s), you will be redirected to sign into your account (for security reasons), after which a special pop up page will appear displaying your active MP3 download link(s).

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  How do I play MP3 files?
 


MP3s downloaded from the Christ Embassy Digital Media Store can be played on your computer using programs like Music Match, Windows Media Player, Real Media player and iTunes.


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  I've downloaded an MP3 message but I can't hear anything. What could be the problem?
 


There could be a number of problems, and we're unable to give fully comprehensive advice. You should check that you have a media player on your computer (e.g Music Match, Windows Media Player, Real Media player or iTunes). You should also check that the sound is turned up on your machine, and that your speakers or headphones are connected.

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  How can I continue download after I got disconnected?
 


We recommend you download a program called FlashGet; it will let you resume download if you get disconnected, it's a must get if you want to download MP3s.

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  Can I preview an MP3 message(s) before deciding to purchase them?
 


Yes. Simply select 'Listen to Preview' and you'll hear a short section of the MP3 message. Then you can purchase the full MP3 message.

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  What are the system requirements to downloading an MP3 file?
 

 

  • Windows 98SE, 2000, ME or XP
  • A high processor (say 233 MHz or higher)
  • At least 64 MB of RAM
  • A sound card
  • Speakers or headphones (if you want to play music on your computer)
  • An Internet connection (broadband recommended)
  • Internet Explorer version 6.0 or higher
    Any of the recommended Media Players(e.g Music Match, Windows Media Player, Real Media player or iTunes.)

To find out your computer's specifications:

Click Start, choose Settings, and then select Control Panel
Scroll down to System and double-click to open it
A window will open that displays your computer's system profile, including processor speed, RAM and other information.


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  How much does an MP3 file weigh?
 


Each MP3 you download will occupy an average of 40MB of disk space.

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  How many tracks are contained in an MP3 file?
 


Each MP3 you download contains about 4-5 tracks with each track weighing about 8 to 10MB each.

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  How much hard drive disk space do I need?
 


Each MP3 you download will occupy an average of 40MB of disk space. Your disk space requirements depend on the number of MP3s you want to add to your MP3 library. To find out how much disk space you have, double-click on My Computer on your desktop and then right-click on the hard disk drive where you will store your MP3 files, and view Properties.

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  How many times can I download an MP3?
 


If for some reason your download is interrupted or does not download completely, you may download it again. From your order confirmation mail, click on your MP3 download link(s) and sign into your account.
You can download your MP3 file(s) as much times as you care before your order expiration date.

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  How many days do I have to re-download an MP3 after I purchase it?
 


If there is a problem with your download and you need to try again, you have 2 days from the purchase date to re-download the MP3 file. After 2 days, your MP3 download link will expire and the MP3 file will no longer be downloadable.

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  How do pop-up blockers affect the download process?
 


Pop-up blockers may interrupt the download process, which will prevent the MP3 file(s) to download completely. We recommend you suppress your pop-up blocker before downloading your MP3 file(s). If the re-download is not successful, please contact us through our Help Desk.

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  Do I need a high-speed Internet connection to download an MP3?
 


We recommend you have a high-speed Internet connection, but it is not required to download an MP3.

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